PUBLIC TRAINING

March 6, 2012    Make the Most of Your Time: Effective Workplace Procedures
                       Tues. 6:00pm - 7:30 p.m.  

April 11, 2012       Communication & Conflict Resolution
                             Wed. 6:00pm - 8:00pm 2 hrs. (1 session)                     

April 25, 2012     The Organized Administrative Professional
                        Wed. 6:00pm - 8:00pm 2hrs (1 session)

Whether working for yourself or someone else, better time management can lead to better business. Attend this workshop and find out how to:

• Streamline procedures
• Control the workflow
• Take control your time
• Set and MEET your goals
• Simplify filing systems

 Tuesday, March 6, 2012

6:00 p.m. - 7:30 p.m.

Brooklyn Public Library's Business & Career Library
280 Cadman Plaza West
Brooklyn, NY 11201

Workshop Fee: FREE

Please register at www.brooklynpubliclibrary.org/business or

Call 718.623.7000 (option 4)

There is perhaps no greater barrier to productivity in the workplace than misunderstandings and miscommunications.  It can lead to conflict, loss of revenue, and bad relations. To improve your communication skills attend this  workshop and find out how to:

• Develop and hone the four parts of effective communication
• Understand what conflict is and its impact in the workplace
• Determine which of the five conflict management styles is most appropriate   for each situation
• Develop the proper language skills that will help maintain good working relationships when there is conflict
• Use the COWORKER technique to correct your attitude in the workplace
• Use the Seven F's of conflict resolution to find a solution

Wednesday - April 11, 2012
6:00 p.m. - 8:00 p.m. (1 session)

Hostos Community College
Adult & Continuing Education
500 Grand Concourse, (149th Street) B-208
Bronx, NY 10451

Fee: $45.00

 Registration: www.hostos.cuny.edu/contedu or

Call: 718.518.6656

Course Code: CE 6019-SP01

THE ORGANIZED ADMINISTRATIVE PROFESSIONAL

In todays' hectic workplace, despite a down economy and massive layoffs, you are still expected to keep up and get it all done. Attend this training and learn how improving your  organization, time management and communication skills can help you keep up and get it all done.

You will learn how to: 

• Master the five principles of workflow control
• Use the TASK TRACKing tool to manage projects, manage crises, and meet deadlines
• Organize your desk to facilitate the flow of work
• Use powerful communication skills to get desired results
• Set up and run SIMPLE meetings
  
• Use technology 101 to manage your time
• Get control of your email inbox
• Manage and control multiple priorities

Wednesday, April 25, 2012

6:00 p.m. - 8:00 p.m.   (1 session)

Hostos Community College
Adult & Continuing Education
500 Grand Concourse, (149th Street) B208
Bronx, NY 10451

Fee: $45.00

Registration: www.hostos.cuny.edu/contedu or

Call: 718.518.6656

Course Code: CE 6020-SP01